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Client Feedback

With an honest service and public message forums as the foundation, FutureQuest has built positive relationships with thousands of site owners, in addition to providing a way for the site owners to give and receive valued input regarding the development hurdles they may encounter, as well as the servers they share. A simple concept, that has resulted in higher standards throughout the industry, as well as empowering the site owner overall.

If you would like to give us your feedback, please send us an email or visit the Community!

Being on a FutureQuest is not something to be described but rather
something to be experienced!

The following is just a taste of what FutureQuest clients have stated to us over the years...

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Marie said in an email received on March 19, 2011

Here's what Brian L, our web designer has to say about you guys:
"I've never seen such amazing customer service from a hosting company. I am going to recommend we keep the site with them. I'm very impressed to say the least."

Thank you for all the help you've been giving him! I'd told him he could expect great service.

Dan said in an email received on March 9, 2011

You Guys ROCK !! Your customer service is simply OUTSTANDING !!.
I'm just not used to receiving such FAST professional service from anyone else I do business with ....
My sincere THANKS and appreciation for the great support.....

Kristin said in an email received on February 12, 2011

"We wanted update you-let you know how the problem was resolved. Looking back, you nailed it on head the with the first ticket on Jan 17, correct?: "I wonder if your ISP has started blocking Port 25. That is pretty common and the ISP usually does it with no warning or notice." I could have gone back to Qwest right then, but again, I took them at their word earlier that day, that it was not their fault. You guys know what you are doing.

And we want to thank you for your prompt, helpful, professional assistance. This is why we continue to use your services. We would not and have not hesitated to recommend you. In fact, a recommendation is how we came to find you.

Gary said in an email received on December 12, 2010

FQ's service is the best I've ever had since I started doing website stuff. Better than any customer service I've had outside of web stuff too!

Gary said in a Payment Comment received on November 6, 2010

Excellent value for service.

Steve said in an Email received on September 14, 2010

Once again, I am impressed with the very professional level of service you provide at FutureQuest.

Steve said in an Email received on August 21, 2010

FQ rules! That's why I, your 62nd customer, am still your customer.

David said in an Email received on May 8, 2010

This is why I stay with FQ. Service is second to none. The best evAr!!!!

George said in an Email received on May 6, 2010

I am once again writing to praise FQ for its AWESOME customer service. Over the last few years, I have referred a few of my web development clients to you for hosting. During that time, my consistent experience has shown that you obviously work hard to provide SUPREME customer care, and it's certainly not limited to fast response time. Speaking of response time, I have never experienced a response time of more than 10 minutes to any of my online service tickets or direct emails to Service@FutureQuest.net. AWESOME, AWESOME, AWESOME. I have experienced this with Sheila, Melissa, Bob, and everyone else there with whom I have ever corresponded. I appreciate your company's dedication to service SO much!

I am also VERY grateful that FQ has not outsourced its help desk functions to overseas companies. No language barriers, no idiotic delay or failure to provide the right information, no need for repeated contact to get the right answer right away. What a blessing!

Your company has clearly placed quick and concise response (and service in general) very high on your priority list. I just wish other companies (and I mean BIG companies) would follow your example. Thank you AGAIN, FQ. I love you all to PIECES!

Jade said in an Email received on April 24, 2010

No matter what or when I've had a problem with dealing with my website... FutureQuest has been there with helping hands to walk me through. I'm a very satisfied customer and Speak highly of your company to anybody in conversation.

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