This form is to be used to cancel any Full Package, IRM/IRO, Parked, or Externally Redirected Package.
Step 1 of 2: Submit this form
Step 2 of 2: Check your email and confirm the request
The information provided in this form must match the information we have on file for your account.
Once you submit this form, a request for confirmation will be sent to the email address we have on record. You must visit the special URL within this email for the package to be closed. If you no longer have access to the email address we have on file then you will need to send an email to Service@FutureQuest.net for further assistance.
When a Full Package is canceled, by the owner's request, all files, and all services directly attached to the full package (such as IRs, Extra Disk Space, SSL certs, etc), are completely removed from the system on the requested cancellation date and cannot be retrieved after the deletion. It is important that you have a local copy of your files before submitting this request.
When an IR Package is canceled, by the owner's request, this will not result in any file deletions because the files are owned by the main full package the IR is attached to. If you are canceling an IRM/IRO simply enter the IR domain name and follow the normal steps for package cancellation, noting that no files of the main package will be affected since it is not being closed.
Parked & External Redirections:
When a Parked Package is closed, by the owner's request, any email still stored on the server will be deleted and cannot be retrieved after the package is closed. It is very important that you have a local copy of your email before submitting this request. The cancellation of Externally Redirected domains result in the DNS entries being removed from the FutureQuest Domain Name Servers so that they will no longer function from the FutureQuest Network.