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Client Feedback

With an honest service and public message forums as the foundation, FutureQuest has built positive relationships with thousands of site owners, in addition to providing a way for the site owners to give and receive valued input regarding the development hurdles they may encounter, as well as the servers they share. A simple concept, that has resulted in higher standards throughout the industry, as well as empowering the site owner overall.

If you would like to give us your feedback, please send us an email or visit the Community!

Being on a FutureQuest is not something to be described but rather
something to be experienced!

The following is just a taste of what FutureQuest clients have stated to us over the years...

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Kelley said in an Email received on December 29, 2008

What a lovely gift to your users, on top of all the great service you always provide. I have been nothing but happy with FQ and wouldn't want to go anywhere else for my hosting needs.

I especially appreciate how easy your systems are to use -- the ease of navigation, the great tutorials and community support forums, and the responsiveness of everyone I've ever interacted with for specific service requests. Y'all are just a damn nice bunch of people, and my time with FQ is the absolute best long-term customer experience I have ever had.

Alison said in an Email received on March 18, 2008

BTW, my colleague and I are REALLY impressed with your customer service, and it has come up in many conversations of late as we plan for growth. Thanks, and big kudos to you and your team!!

David said in an Email received on February 27, 2008

Problems happen....the way you handle them and your lightning fast response time is what impresses me. I now have two websites being hosted by FQ, and will recommend FQ to all my friends.

Elizabeth said in an Email received on February 15, 2008

I have to say, it's great to be with a company the answers questions so quickly. My previous hosting company was impossible to get in touch with, and the reason I decided to host with your company is because you answer my questions, it seems, almost instantly!! It's a big deal to feel like there is actually someone there listening when you have a problem.

George said in an Email received on February 8, 2008

FQ ROCKS! You people are so responsive, I can hardly believe it. Thanks again for yet another great customer service experience. It has been this way for me for the several years now that I have been involved with you. In a world that otherwise plagues me with other companies who can't even respond to me in plain English during their East coast banker's hours, I greatly appreciate your clear, professional, available service. What a blessing FutureQuest is to me. For real.

Vic said in an Email received on November 19, 2007

For a small company that doesn't have a dedicated IT department, FutureQuest and the Technicians that make it up are a Godsend. They guide us without losing patience or treating us like we're mentally deficient children.

Joseph said in an Email received on October 14, 2007

Thank you again for your AMAZING help and support. It is so nice to feel like I actually have a teammate who handles my website hosting instead of a "company". I recommend all my clients to use you and I recommend all independents and I tell them don't even think about the cost difference. You are not a godaddy.com and that is a VERY good thing.

Tonya said in an Email received on October 12, 2007

YOU GUYS ROCK!

I've hosted all of my domains through my package at FutureQuest for nearly four years now, and I have nothing but praise for each and every FutureQuest employee with whom I've communicated.

I recommend FutureQuest to all of my colleagues, friends, and family. YOU are a fantastic case study for customer service and technical support.

Thank you for taking the time to answer my question tonight ... a Friday ... within ten minutes ... and for all the other times you've come through; quickly, efficiently, and ultimately, with friendly responses that make a novice like me feel empowered to continue on my path to web development mastery!

Kimberly said in an Email received on August 5, 2007

I think you are awesome! And very helpful and friendly, which I so appreciate, especially since I am such a novice. I emailed a question the other week and it was promptly answered as well.

Taylor said in an Email received on July 11, 2007

Just a note to say how much we enjoy and rely on our relationship with FutureQuest. Your service and professionalism are easily worth many, many times your fees - and you have consistently delivered above-perfect service to us for many years. It continues to be a pleasure doing business with you.

Herb said in an Email received on 2006-12-28

The best "hosting experience" I get from FutureQuest is the experience I do NOT get - namely the "experience" of downtime. I consider that my PRIMARY benefit from my years of FutureQuest services.

In addition, I've always received good service and response to any inquiries I've made. I look forward to more years of good support and uptime from FutureQuest.

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