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Client Feedback

With an honest service and public message forums as the foundation, FutureQuest has built positive relationships with thousands of site owners, in addition to providing a way for the site owners to give and receive valued input regarding the development hurdles they may encounter, as well as the servers they share. A simple concept, that has resulted in higher standards throughout the industry, as well as empowering the site owner overall.

If you would like to give us your feedback, please send us an email or visit the Community!

Being on a FutureQuest is not something to be described but rather
something to be experienced!

The following is just a taste of what FutureQuest clients have stated to us over the years...

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Rick said in an Email received on March 1, 2010

I had been very put off by the flashy sites/promotions of the other hosts I considered and found you guys to be a solid, genuine, no nonsense service provider without all the BS the others seem to be trying to feed. I want to pay a decent price for a decent service, not get promised everything under the sun for $2.95.

Jacki said in an Email received on December 25, 2009

Haven't really had any occasion to contact you folks since I first signed up at FutureQuest -- which is surely an indication of how well you handle things. And there's the nice bonus of those emails telling me that service has been expanded and improved :-)

Thank you for the upcoming improvements, and thank you for all your efforts in maintaining such an easy-to-use, flexible, and reliable service.

George said in an Email received on November 5, 2009

I continue to SO LOVE how you guys (and gals) are always so ON THE BALL. I have never seen any other organization be SO responsive with their customer service responses.

Mårten said in an Email received on October 12, 2009

Thank you for a great response. This is why we stick with FQ, great service and no BS.

Eve said in an Email received on July 30, 2009

FQ is the best hosting company, I chose FQ 3 years ago after a year of research on the Internet, found that you had the best service and support. I never regretted my choice, you are still the best ever!!!

Kathy said in an Email received on July 2, 2009

I just want to say your the best hosting company on earth. When support is needed the response is nearly immediate-via email even! No waiting on hold, no waiting 24 hours for a canned response, you respond within minutes! Each and every time I have needed something you have gone far beyond the call of duty to make sure it happened. I will never use any other hosting company.Thank you to your entire team!

Todd said in an Email received on April 24, 2009

I just wanted to say you guys do a heck of a job there. If there has ever been a service outage, I didn't know about it as I've NEVER experienced any problems with your service .. and I'm online 80+ hours a week. I'm sure you all get tired of hearing about problems, people griping, issues, etc...
Just wanted to let you know I'm one satisified customer for life!

Doug said in an Email received on March 25, 2009

I very much appreciate the way your support team responds to support requests - it was my first experience with a tech support crew that 1) made me feel heard, 2) made a proactive effort to solve my issues, and 3) wrote English I could read without wincing!

Kelley said in an Email received on December 29, 2008

What a lovely gift to your users, on top of all the great service you always provide. I have been nothing but happy with FQ and wouldn't want to go anywhere else for my hosting needs.

I especially appreciate how easy your systems are to use -- the ease of navigation, the great tutorials and community support forums, and the responsiveness of everyone I've ever interacted with for specific service requests. Y'all are just a damn nice bunch of people, and my time with FQ is the absolute best long-term customer experience I have ever had.

Alison said in an Email received on March 18, 2008

BTW, my colleague and I are REALLY impressed with your customer service, and it has come up in many conversations of late as we plan for growth. Thanks, and big kudos to you and your team!!

David said in an Email received on February 27, 2008

Problems happen....the way you handle them and your lightning fast response time is what impresses me. I now have two websites being hosted by FQ, and will recommend FQ to all my friends.

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